How we handle your data
You share company data with us, often before there is a paid engagement. That is why the agreements come first: a signed NDA before the first transfer. This page describes exactly what we ask for, how it is transferred, where it lives and what happens to it afterwards.
Before you share anything
We sign a non-disclosure agreement first. Only then do we agree on which data the analysis needs, and that is deliberately little: your historical actuals and your current forecast output over the same period. No system access, no ERP connection, no customer records.
SKUs, locations and product names may be anonymised. It makes no difference to the analysis.
The transfer
Data moves through an encrypted, secure transfer, never as a loose email attachment. You choose the format; an export from your current system is enough.
During the analysis
Your data lives in a European cloud environment and is processed in line with the GDPR. Access is limited to the people working on your analysis.
The models we build run on your data and for you alone. We never use your data to train models for other clients, and we share nothing with third parties.
Afterwards
You receive the results; we delete your data once the engagement ends, or earlier at your request. If we continue working together, the processing is formalised in a data processing agreement and ownership of data and models stays with you.
What we always do
- Sign an NDA before the first data transfer
- Process within the European Union
- Ask only for what the analysis needs
- Delete your data after the engagement
What we never do
- Train models for other clients on your data
- Share or sell your data to third parties
- Ask for access to your systems
- Keep your data longer than needed
Does your organisation have its own requirements, such as a data processing agreement or a security review by your IT team? We walk through those before anything is shared. How we handle personal data on this website is covered in our privacy policy.
